Genshin Impact has achieved massive popularity worldwide, attracting millions of players across multiple platforms. However, like many online games, it’s occasionally affected by server issues that can disrupt gameplay. A common problem that players face is the Connection Timed Out error, which happens when there are issues connecting to the game servers. Here’s a comprehensive guide on why this error occurs and how to fix it.
What Causes the Connection Timed Out Error in Genshin Impact?
The Connection Timed Out error typically arises when the game client can’t connect to Genshin Impact’s servers. This can result from a range of issues, including server outages and specific network settings on your device. Fortunately, several troubleshooting steps can help you resolve it.
How to Fix the Genshin Impact Connection Timed Out Error
1. Check Genshin Impact Server Status
Server issues are a frequent cause of connection errors. Unfortunately, Genshin Impact doesn’t have a dedicated server status page. Instead, you can monitor the official social media channels, like the Genshin Impact X (Twitter) account or the official Discord server, for announcements on server maintenance or known issues.
2. Log Out and Restart the Game
Logging out of your Genshin Impact account and restarting the game can sometimes resolve minor connectivity issues. Just log out, close the game entirely, and reopen it to see if the connection problem is fixed.
3. Change DNS Settings
Your ISP usually provides a default DNS, but sometimes this can interfere with server connectivity. Switching to a different DNS, like Google’s (8.8.8.8 and 8.8.4.4) or Cloudflare’s (1.1.1.1 and 1.0.0.1), can improve connection stability and help bypass any restrictions from your ISP’s DNS.
4. Verify Game Files
Corrupted or missing files can also lead to connection issues. To verify the game files on the Genshin Impact title screen:
- Open Genshin Impact.
- Click the wrench icon on the right side of the title screen.
- In the “File Verification” window, press “Confirm.”
This will check for any missing or corrupted files, download them, and ensure your game is up-to-date.
5. Disable Proxy Server
If you’re using a proxy, it could be causing connection interference. Here’s how to disable it on Windows:
- Open the Start menu, type “Internet Options,” and press Enter.
- Go to the “Connections” tab and click on “LAN Settings.”
- Uncheck the “Use a proxy server” option if it’s enabled.
Disabling the proxy can help remove any barriers between your game client and the servers.
6. Turn Off VPN
VPNs can reroute your connection in a way that may interfere with Genshin Impact’s servers. Temporarily disable any VPN applications to see if the Connection Timed Out error resolves.
7. Contact Your Network Provider or Genshin Impact Support
If none of these methods work, there may be restrictions imposed by your internet provider. Contact them to confirm if anything on their end is blocking Genshin Impact servers. You can also reach out to Genshin Impact support at genshin_cs@hoyoverse.com for further assistance.
By following these troubleshooting steps, you should be able to resolve the Connection Timed Out error and get back into Genshin Impact without further disruptions.
